Frequently Asked Questions
Everything you need to know about your POPFLEX gear.
How do I find my perfect size?
We recommend checking our detailed Size Guide located on each product page. Our gear is designed for a compressive yet comfortable fit, so if you are between sizes, we suggest sizing up for the best experience.
What is the status of my order?
Once your order ships, you will receive an email with a tracking number. You can also log into your POPFLEX account to view your order history and real-time shipping updates.
What is your return and exchange policy?
We offer returns and exchanges within 30 days of delivery, provided the items are in original condition with tags attached. Please note that items marked as 'Final Sale' cannot be returned.
Do you ship internationally?
Yes, we ship to most countries worldwide! Shipping costs and delivery times vary by location and will be calculated at checkout.
How should I wash my POPFLEX activewear?
To keep your gear looking new, machine wash cold with like colors and avoid fabric softeners. We highly recommend hanging your items to dry to preserve the elasticity and fabric integrity.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.